Service
From Idea to Industrial Solution
We support our customers in the development, integration, and implementation of sensor, monitoring, and control systems for industrial laser material processing.
Our support ranges from initial technical evaluation and development to testing, integration, and commissioning. From the outset, we consider not only technical functionality, but also ease of integration, manufacturability, and long-term use in machines and production systems.
Custom Development
Not every requirement can be addressed with an existing product. In such cases, we develop new solutions or adapt existing product platforms to the specific application.
We combine expertise in optics, sensor technology, electronics, firmware, software, data analysis, and machine integration.
Typical development services include:
- Feasibility studies and technical concepts
- Development and adaptation of optical sensor systems
- Electronics, firmware, and software development
- Algorithms for process monitoring and evaluation
- Prototype development and testing
- Machine and communication interfaces
- Validation under real process conditions
Integration and Commissioning
When introducing our systems, we support our customers directly at the machine if required. Careful integration helps reduce start-up time and ensures reliable operation under real production conditions.
Depending on the application, our support includes:
- Verification of mechanical and electrical integration
- Testing of system functionality and machine communication
- System parameterization and optimization
- Analysis of sensor and process data
- Validation of system performance
- Operator instruction and training
Technical Support
After commissioning, our development team and technical support remain available for technical questions, fault analysis, and further optimization.
Experience gained during operation continuously feeds back into the ongoing development of our systems.
Training
We provide practical training on system operation, integration, parameterization, process data, and fault diagnosis.
Training content is tailored to the system used and the participants’ level of experience.
